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We manage our Rackspace environment with several engineers. Lately due to multiple projects, changes and issues on our environment the active tickets list has become rather long. It would help very much if we could filter tickets based on involved users so a user only sees new tickets and tickets assigned to him/her.
That is a good suggestion! I would recommend placing that suggestion on our feedback page. That will be the best place for this to reside.
Best regards,Alison OsterTechnical Community Manager
I need help moving some files from my personal computer to my Cloud Server! How can I do this? This is actually very easy to do with the Secure Copy tool in Linux/UNIX (including Mac OSX) and WinSCP under Windows. soundcloud to mp3