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Setting Up Rackspace Email On Your iPhone, iPad, & iPod Running iOS7

The following article will get your Rackspace email account setup on your iPhone running on iOS7 using an IMAP connection. An IMAP connection allows you to access and manage your email directly from Rackspace servers. Any changes made on your device will be replicated on the server.

1. From the home screen on your device tap Settings, and then Mail, Contacts, Calendars.


2. You'll will now need to tap Add Account, Tap Other and then Add Mail Account.


3. The "New Account" screen will appear and you'll then Enter in the following information in the fields provided, and then tap the Save button.

  • Name - Enter in your first and last name. This is the name that will appear in the From field of messages you send.
  • Address - Enter your entire email address (e.g.,
  • Password - Enter the password for your email account.
  • Description - Enter a descriptive name for the account (e.g. My Work Email Address). This description will only be visible to you.

4. After your account has been looked up, you'll then select IMAP located at the top and then enter in both the Incoming Mail Server and Outgoing Mail Server fields with the following information:

  • Host Name - Enter in the secure server name:
  • User Name - Enter in your entire email address (e.g.,
  • Password - Enter in the password for your email account.


5. After you've entered in all the information, tap Save and the device will then verify your settings. After you've been verified, you'll then be taken to the Mail & Notes screen, finally Tap the Save button.

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