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Right now I have VMware VMs on dedicated hardware hypervisors that are only seeing 20% success rates (vs their published 99%) on daily backups with Managed Backup Service. A very nonchalant response so far from the managed backup team and its manager. I'm not sure my customers whose data it is would be happy to lose 5 days; just a guess. Anyway, are people using this service? Is it running reliably?
This past weekend Rackspace killed 8 of 11 full backups on me. This is 3 weeks later after that post. "Mismanaged Backup Service" is probably a better label. I know they had issues in DFW3 but their current approach at resolving is obviously not working.
i meant their current approach at resolving is obviously working.