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I am jackson Levi,I am new to this forum.I am responsible for actualizing an email framework for the smallish business I work for. The business is about Cryptocurrency digital advertising. We right now utilize Rackspace and have 12 post boxes for 10 workers. Two of those are shared. Rackspace is causing me significant migraines in their adamant refusal to help more than one "regular individual" getting to a post box at one. Strange things are occurring with our common post boxes (got to at the same time by each of the 10 of us through Thunderbird). Things like messages moving once again into the inbox after somebody filled them into a sub-organizer, banners vanishing, new messages appearing on one PC however not another, and so forth.Is this something which MailEnable could definitely solve? Or is IMAP mail not going to support this scenario no matter what?
Any help appreciated!!!
If I understand correctly, you have one mailbox being shared by ten people and it's exhibiting odd behavior.
So we can troubleshoot better, can you have an admin on the account call support? You can find the numbers for your local country at rackspace.com/contact
In that Scenario I would use an alias for the shared mail so that everyone gets a unique copy, then when replying to the email include the original alias so the rest of the team is aware of the response.
this has worked for us, it creates alot more mail for each issue but it really aids clarity.